ROBIN PASSIAS: Hello, listeners, that is Robin Passias, Cold Call producer – within the studio immediately with our fabulous host, Brian Kenny.
BRIAN KENNY: Hello.
ROBIN PASSIAS: And unimaginable audio engineer, Craig McDonald.
CRAIG MCDONALD: Hi, Robin.
ROBIN PASSIAS: We are celebrating our two hundredth episode this week. Yes, I stated 200. I can’t even consider it.
CRAIG MCDONALD: It occurred so quick.
BRIAN KENNY: It’s a giant quantity.
CRAIG MCDONALD: It’s a giant quantity.
ROBIN PASSIAS: It is a giant quantity. To kick issues off, let’s take a stroll down reminiscence lane. We’ve picked 9 episodes from the archives in hopes that you simply would possibly take heed to them once more, or possibly for the primary time if you happen to’re a first-time listener.
CRAIG MCDONALD: If you wish to dig again a bit.
ROBIN PASSIAS: Yes, both method, welcome to this particular episode of Cold Call with a roundup of producer picks. So, I’m going to go first.
BRIAN KENNY: Go for it.
ROBIN PASSIAS: My first choose is from February of 2019. It’s known as: The Delicious History of Hershey Chocolate. I really like this case for therefore many causes. First, chocolate. I imply, who doesn’t love chocolate? And for many Americans, Hershey is synonymous with chocolate. Professor NANCY KOEHN is simply superior. She’s a enterprise historian and her depth of data actually brings this story alive.
BRIAN KENNY: Yeah, she’s nice.
ROBIN PASSIAS: So, Milton Hershey began the corporate in a small city in Pennsylvania. And it’s fascinating to listen to about how he decided that Americans would ultimately wish to eat and purchase a lot chocolate. He was inventing throughout a time earlier than folks ran to the shop to purchase a chocolate bar or bag or two. Something Nancy Koehn calls demand-side innovation. He was really a pioneer. Here’s a clip.
NANCY KOEHN: By the time he’s 30, he’s failed in two totally different sorts of sweet companies. He’s not but making chocolate and he’s not but making caramel, which would be the runway, apparently sufficient, to chocolate for him. He discovered, I take into consideration a pair of issues. And there are classes that tons of entrepreneurs from Josiah Wedgwood to Steve Jobs and that’s the way to develop viably with out rising so quick that you simply run out of money and type of hit the wall. It’s a really traditional drawback in Fin 1. There’s Butler Lumber, there’s Wilson Lumber, there’s every kind of circumstances that college students right here examine.
BRIAN KENNY: Fin 1 being one of our MBA programs.
NANCY KOEHN: Study about this very primary factor, which is you wish to develop, you wish to develop, however you’ll be able to’t essentially acquire the cash it is advisable acquire quick sufficient to pay what you owe in phrases of inputs. And so he learns that, as a result of that’s one of the issues that he will get into bother with. So he learns the way to develop at a viable tempo. I believe the second factor he learns, and that is actually essential, is he learns to not get out too far forward. Both bankruptcies, I believe assist him develop one thing that, I studied an incredible deal in my first decade on the Harvard Business School. Which is: how do entrepreneurs anticipate what shoppers might want earlier than they know that they need one thing?
CRAIG MCDONALD: So, one of the issues that I sincerely discovered fascinating about that episode is Milton Hershey tried to try this complete city factor.
BRIAN KENNY: Company city.
CRAIG MCDONALD: Yeah. I didn’t know. I imply, I do know Hershey, Pennsylvania is just like the… But yeah, I by no means knew that till I heard that.
ROBIN PASSIAS: Okay. Brian, you’re up. What’s one of your favorites?
BRIAN KENNY: Thanks, Robin. I really like that one. By the way in which, NANCY KOEHN has such an incredible voice for podcasts and radio. She’s superior. And she’s so animated in the way in which she describes issues. So once more, I’ve to confess, it’s actually arduous to decide on favorites. I used to be undoubtedly just a little torn. There’ve been so many superior discussions that we’ve had with school over time. I do really feel like every of us deserves an honorary MBA. We’ve learn now and listened to and dissected so many various circumstances.
ROBIN PASSIAS: I imply, our MBA college students do 500 circumstances and-
BRIAN KENNY: They do about 4 to 500.
ROBIN PASSIAS: In their two years, so we’re at possibly the midway mark.
BRIAN KENNY: Yeah, so we’re like second-year college students now.
ROBIN PASSIAS: Exactly.
CRAIG MCDONALD: At the least I inform folks I’m excellent at events now. Because I simply have all of this trivial data in my head.
BRIAN KENNY: Great technique to begin conversations at events. So anyway, I went again in my reminiscence banks and I went to a case that I typically take into consideration as a result of I actually loved the dialog a lot. And the case was tremendous fascinating and it’s about podcasts. It was about podcast producer Gimlet. The case was written by John Deighton and Jeffrey Rayport. They have nice rapport with one another and it was a extremely enjoyable dialog. And what was loopy about this case was that it was a case about an organization that produced podcasts and a few podcast they have been producing. And then we did a podcast about it.
ROBIN PASSIAS: It’s a podcast in a podcast in a podcast sort of Shakespearean.
BRIAN KENNY: Yeah, it’s completely is. It’s about as meta as you’ll be able to probably get. John does an incredible job laying the case out right here, but it surely offers you just a little bit of the interchange between John and Jeffrey. Love this.
John Deighton: Well, I used to be simply reflecting that Jeffrey and I’ve been following this development towards the motion from analog to digital since we met again in what we have been describing because the 1900s. This began with a case that Jeffrey did on the New York Times because it confronted the digital impression on print. My curiosity extra just lately has been on the impact of the web, the impact of the free circulate of information on leisure firms. And I’ve checked out every thing from motion pictures to tv to print. And have watched with curiosity why radio has been comparatively resilient by way of all of these disruptions, these dislocations.
BRIAN KENNY: Jeffrey, let me flip to you on this since you’ve been learning on-line behaviors for ever since there’s been an internet, I assume, which was after the 1900s. But inform me how has streaming affected the way in which folks eat content material? Broadband streaming specifically.
Jeffrey Rayport: Well, it’s fascinating. I imply, it’s clear that what burgeoning media firms like Gimlet are aiming to grow to be main media firms as podcasters are occupied with what Netflix has executed to motion pictures, what the net did to print, what YouTube’s executed to video, what Spotify has executed to music. Surely anyone within the podcast world may have the identical sort of extraordinary impact. As John’s implying, audio is extra difficult and it begins with this concept that all of us perceive what appointment tv is. But has anybody ever talked about appointment radio? And this notion as John describes it, of driving a automobile music is the wallpaper. A query of the way you really get folks to give attention to this explicit stream, has in some sense been a longstanding problem. Daniel Ek, the founder of Spotify, in John’s case has this excellent quote that John included wherein he says, “Look, movies and television, it’s a trillion dollar digital market. And music is a hundred billion digital market. How could it possibly be true that your eyes are worth 10 times more than your ears?” So that’s sort of a conundrum, and that’s in a way the conundrum on the coronary heart of this case.
BRIAN KENNY: All proper. Craig, over to you. What’s your choose?
CRAIG MCDONALD: Thanks, Brian. So my choose is sort of an actual private one. “Baseball’s Billy Beane Shows Companies the Power of Data” that really had present Dean Srikant Datar. That was the primary Cold Call episode I ever recorded and edited from the start to the top. So, the very first thing I ever labored on once I got here into the Marketing & Communications group, I used to be introduced onto an already shifting prepare and I needed to catch up actually quick-
BRIAN KENNY: To seize a maintain of that.
CRAIG MCDONALD:
And so it was a enjoyable, thrilling factor, just a little scary as a result of it was already a longtime present. So I needed be certain that I did it respect and did it correctly. The different purpose is I’m an enormous baseball fan. I’m not an enormous information individual, however I simply discovered the story of Billy Beane and sabermetrics fascinating. Here’s my clip, hope you take pleasure in it.
BRIAN KENNY: Tell us just a little bit about Bill James and sabermetrics, as a result of that was actually the core of the story behind Moneyball.
Srikant Datar:It’s very fascinating. Bill James really labored as a warehouse clerk, however he was fascinated by baseball. It was fascinating to him that nobody appeared to make use of that information systematically. So that I might say is one essential half of how sabermetrics comes about across the Society for American Baseball Research. That’s the place the phrase saber comes from, and metrics are the type of information that these of us who have been very desirous about statistical analysis have been taking a look at. James then begins producing these baseball abstracts as he calls it, they usually have been very considerate treatises on what else you might do with the statistics that have been accessible in baseball. But I believe James does two issues, and I’d love to only use a pair of quotes from the case round what James does. He says, “The problem is that baseball statistics are not pure accomplishments of men against other men, which is what we are in the habit of seeing them, as they are the accomplishments of men in combination with their circumstances–context matters. And so, when you’re thinking about wins, it’s just not that a person’s a very good player, but you got to think about how would you put that in the context of a team and what you’re doing.” And his different fascinating query was, and which I take advantage of so much in my course, is anytime you’re pondering of utilizing information, there’s so much of information accessible. But do you might have an excellent query to ask? And till you might have an excellent query to ask, information can assist you to some extent, and also you definitely can use information to consider fascinating questions, but it surely’s rather more efficient when you might have a superb query to ask. And then you’ll be able to actually take a look at the information and say, “Does it make sense or not?”
ROBIN PASSIAS: Next up for me is one from September of 2020 with Professor Francesca Gino. It’s known as, Is Happiness at Work Really Attainable?
BRIAN KENNY: We’d wish to suppose so, wouldn’t we?
ROBIN PASSIAS: I imply, the title itself is intriguing. How typically do you consider it? I give it some thought on a regular basis. In this episode, the protagonist, Simon Cohen, founder of Henco Logistics, joined the dialog to speak about how he reworked a small Mexican firm into a serious participant. Cohen credit the agency’s give attention to worker happiness as the important thing ingredient to its success in an strategy he developed following a private disaster. And right here’s how he describes it.
Simon Cohen: I believe that this slogan, “high performance, happy people” describes all of it. We are fully engaged with outcomes and with being excessive performers. And being a excessive performer brings you happiness and happiness will carry you nice outcomes. So for me, in case you are joyful and also you’re having fun with your job, then you definitely will be higher at what you do after which that may carry nice income to the corporate. So that’s just like the speculation that I wish to show with my idea of “high performance, happy people.” I really consider that having an incredible life, being steady at residence, then you definitely will be steady at work. So we principally centered on folks’s stability exterior of the workplace. They can have a superb life, they will get good salaries, that they’ve sufficient time for them and for his or her households, after which they will carry out higher on the workplace. Yeah.
ROBIN PASSIAS: Okay. Brian, what’s subsequent for you?
BRIAN KENNY: By the way in which, that’s an incredible instance of once we carry the protagonist into the dialog, the way it actually modifications the dynamic of the dialogue. And our school do that so much. They’ll carry the protagonist into the classroom after they’ve mentioned a case, and it offers the scholars a possibility to listen to instantly from the one who confronted regardless of the problem is about how they handled it. So we love to try this on the present too, and we do it as typically as we will. And in order that was a extremely enjoyable one to do. My subsequent choose goes again to an episode that we did to have fun the fifth anniversary of the present. You might recall. So, that is going again a pair of years and we had none aside from the Dean of the School on the time, Nitin Nohria be part of us on the present. If you’ve ever heard Nitin converse, he’s a really, very compelling speaker. We gave him an choice to select no matter case he needed to debate. Whether he wrote it or not, he selected one which he hadn’t written about Rob Parson. And Rob Parson is a extremely fascinating instance–that’s a pseudonym–however that is anyone we’ve all labored with a “Rob.” This is an individual who is completely crushing all of the targets that he has. He’s in a gross sales function, however on the identical time, he’s completely crashing the place it involves the tradition of the corporate that he works at. It’s fairly a dilemma. What do you do with this one that’s a excessive performer in some regards, however actually in some ways detracting from the efficiency of different folks round him? I selected a clip from this present that I believe Nitin does an incredible job sort of laying out the case, however he goes past that and he talks about what makes this a permanent case. So right here’s a pattern.
NITIN NOHRIA: I all the time begin by asking college students, would you suggest that Rob Parson be promoted or not, to managing director? It’s a quite simple query as a result of the reply finally ends up being sure or no. People will typically hum and haw, and one factor I’ve discovered a few chilly name is that everyone thinks {that a} chilly name is simply the opening query. But for me, a chilly name is all of the follow-up questions that lie behind the primary query that you simply ask somebody and a possibility to essentially get one individual to open up as many points within the case as you’ll be able to probably get them to open up.
BRIAN KENNY: I do suppose as soon as folks hear extra particulars of the case, they’ll perceive why that query isn’t as easy because it sounds as a result of it’s fairly difficult. When I invited you on the present, I invited you to decide on any case you needed to speak about. And you selected this one, and I discovered that fascinating as a result of this isn’t one of the circumstances that you simply wrote. So I’m curious as to why this was the one that you simply needed to debate.
NITIN NOHRIA: Cases are about how a lot power a case can produce. So there’s one thing about simply the drama that occurs in a classroom that makes us as case technique lecturers drawn to them. But extra importantly, I believe past the drama, as a result of whereas the case technique does have some theater in it, you additionally wish to be sure that a case that you simply educate or turns into your favourite case has some very deep substantive classes which can be enduring. One of the fantastic issues about this case is that whereas each case is a selected state of affairs. What you’re in search of, I believe what makes circumstances nice, is when that specific state of affairs is one thing that each human being has skilled in their very own life. I do know of no one who’s had even two or three years of expertise, whether or not they’ve simply began as a person contributor or have been a supervisor or a pacesetter, who hasn’t encountered the Rob Parson prototype. An individual who hits the numbers in phrases of all metrics, which can be enterprise metrics, simply hitting it out of the park. But on the identical time rubs folks the incorrect method, is typically not considered as a group participant. In 360 critiques, will get blended critiques, so does nice for the enterprise, however might have a set of behaviors that don’t all the time match with the espoused values of the group. And the query is, how do you cope with these folks? It’s an issue that each supervisor will face, and in some ways in which’s what makes this case one of my favorites as a result of each viewers that I do know you understand can ask the query, “Have any of you had a Rob Parson?” And each hand goes up.
BRIAN KENNY: Okay, Craig, again to you. What’s subsequent in your checklist?
CRAIG MCDONALD: My second one was when Emeritus Professor Ray Goldberg was in studio in January 2019 to discuss Wegmans. The case is, How Wegmans Became a Leader in Improving Food Safety. Which is about Wegmans as a model and as an organization being a pacesetter in shifting how meals security is carried out within the course of. But once more, I’ve private connections to all of these, however I grew up in central New York. I labored at Wegmans for eight years, massive half of my life. You develop up in central New York, Syracuse, Rochester space, and it’s simply I imply, it’s the place you go to hang around typically. You’d all go to Wegmans. It was a superb time. The clip I picked, Professor Goldberg is speaking about how group is so essential to Wegman’s philosophy. Working with the group and being simply nice to their employees and nice to the group can actually impression how a enterprise can have a goal and do properly whereas they’re doing good.
BRIAN KENNY: Hey, can I level out one fast factor too earlier than we roll the clip? Ray, on the time of this recording, was 93 years outdated and he was nonetheless educating and nonetheless writing at the moment. So this turned out to be one of our hottest circumstances for a number of years.
CRAIG MCDONALD: I used to be going to say that, that this was I believe one of our hottest episodes that held on for fairly some time, so benefit from the clip.
BRIAN KENNY: This just isn’t your first case on Wegmans. You’ve really been writing about Wegmans for some time.
Ray Goldberg: I’ve for a really lengthy whereas as a result of they’re essentially the most admired grocery store in our nation. The college students in my class, after they are available and I’m trying on the schedule, I’ll say to them, “Has anybody ever worked for Wegmans?” When we’re having the Wegmans case. And two or three arms will present up. And I stated, “What do you think of Wegmans?” “I’m in love with Wegmans.” And then they proceed to inform me what a beautiful firm it’s. But they accomplish that a lot for his or her group, for the staff, for the schooling of their group, for the well being of their group, that it’s arduous for anybody to think about one agency doing that. And when Danny Wegman involves class, he’s the one customer who stands on the entrance door of the classroom and shakes all people’s hand as they stroll into the room.
BRIAN KENNY: That says one thing proper there. And Danny’s really featured in a single of the chapters in your new guide. You received just a little sense for what he’s like as a pacesetter too.
Ray Goldberg: Well, he principally talks about the truth that he requested his father concerning the interview I used to be going to have with him. And the daddy stated, “Well, what are you going to talk about?” And I stated, “Well, he wants me to talk about our relationship with the community.” He stated, “Well, without a relationship in the community, we shouldn’t be in business.”
ROBIN PASSIAS: That is a superb episode. I plan to return and take heed to that one too. Ray is simply, he’s a treasure. Finally for me, an episode from June of 2021 with Assistant Professor Emily Truelove, known as Proctor & Gamble’s Lean Innovation Transformation. It’s about an unimaginable chief, Kathy Fish, who began at P&G in 1979 and labored her method up the ranks. The case begins in 2014 when Fish has grow to be chief analysis growth and innovation officer. That’s a mouthful. With the first job of bringing this established firm again to an innovation mindset, and right here’s what Emily Truelove has to say.
BRIAN KENNY: Kathy has this notion of “irresistible superiority,” which similar to the sound of that-
EMILY TRUELOVE: Why do you snicker?
BRIAN KENNY: What does that imply?
EMILY TRUELOVE: Kathy developed this notion of “irresistible superiority”. And what it means is making a product expertise that’s so good, folks discover it so good, that they discover it actually troublesome to change to a competitor. And she talks about how this isn’t nearly, once more, having a technically superior product. It’s actually about the entire expertise, the packaging, the acquisition expertise, the advertising, how all this stuff combine collectively. And Kathy developed the notion early on into her function because the chief expertise officer, the place she needed to determine what’s behind our billion greenback manufacturers? What are these manufacturers doing the place folks have discovered them to be irresistibly superior? That’s the place she was sort of taking a look at these components of, it’s not simply the product, it’s this emotional connection. And she strove to determine how can we really be sure that possibly not all of our improvements, however that almost all of our improvements are introduced as much as that bar.
ROBIN PASSIAS: Okay, Brian, it’s again to you.
BRIAN KENNY: All proper. Well, it’s April, Robin, and of course my thoughts goes to Earth Day. I might say that sustainability has been a recurring theme on this present, and that’s as a result of our school take into consideration this so much. They examine it so much. We understand it’s essential to enterprise leaders, so we’ve executed so much of episodes on it. But there’s one specifically that all the time stood out for me about Ocean Trust, which was a case written by Rosabeth Moss Kanter. Many folks will know her identify. She’s sort of a legendary HBS school member. She’s an incredible case author, and he or she was capable of persuade the protagonist to affix me on the present. His identify is Torsten Thiele, and consider me, I double checked and triple checked the pronunciation-
CRAIG MCDONALD: Beautiful pronunciation.
BRIAN KENNY: …of his identify. Thank you. Torsten Thiele. He joined us from London, which was additionally very cool. We’ve executed that just a few occasions as to beam anyone in from one other half of the world. And it was a really, very wealthy dialog about his efforts to wash up our oceans, which want cleansing. They’re in dangerous form. So, I chosen a pattern that I believe showcases each of them speaking about this in a extremely fascinating method. So right here you go.
BRIAN KENNY: What sparked your curiosity on this case and the way does it relate to your work right here at Harvard Business School?
ROSABETH MOSS KANTER: So, I’m within the massive concepts which can be going to make a distinction on the earth. Which I believe is more and more essential to folks at each degree within the enterprise world, on the sides of the enterprise world. Companies have to try this, and positively local weather change is one of these massive points, massive concepts. And there are a lot of methods to strategy it and lots of teams engaged on it. So that’s what made Torsten’s initiative so thrilling to me, as a result of he was unwilling to settle for only one strategy. He needed to alter the dialog, change the agenda, after which you will get tons of folks working in numerous methods. But clearly we haven’t made sufficient progress through the use of the identical outdated strategies, usual methods. So I’m desirous about change. I wouldn’t name it disruptive change, however change that produces innovation, new and unconventional methods of pondering. What I name “thinking outside the building,” pondering exterior the prevailing institutions.
BRIAN KENNY: Torsten, I’m going to show to you for a minute. I wish to ask you to, first of all, possibly we will simply speak concerning the oceans themselves. How critical are the issues which can be dealing with the oceans out of your perspective?
TORSTEN THIELE: This is the basic concern. 97% of life on earth takes place within the ocean. So the ocean is the core to the life system of our planet. And as we’re combining totally different stressors, each native particular stressors, but in addition these extra international local weather change stressors. We are beginning to see tipping factors within the ocean that aren’t reversible. So that is an pressing concern. It’s a really giant concern, however it’s an addressable concern within the sense that we will choose off these totally different stressors. What is changing into very clear now could be that we’re getting more and more lifeless zones within the ocean. Which then imply that in these depleted oxygen zones, fish can’t survive. So, we get huge modifications there and these modifications replicate again on us. The ocean threat that will increase means our coastal programs and half of the world’s inhabitants lives inside 50 miles of the coast, instantly affected. So it’s an enormous concern and it’s on the coronary heart of the ocean local weather debate.
ROSABETH MOSS KANTER: The quantity of business and commerce that’s depending on the ocean can be large. What I additionally beloved concerning the case is that is so large and there are already so many various teams and constituencies performing some half of it. But there’s no one in cost. Nobody actually owns the oceans.
BRIAN KENNY: Okay, Craig, again to you. You want to complete this up. You get the final phrase to your third-
ROBIN PASSIAS: The final phrase.
CRAIG MCDONALD: I get to carry it throughout the end line.
BRIAN KENNY: A giant duty.
CRAIG MCDONALD: I do know. The final episode I selected, really it was a fairly current one, comparatively, from August 2022 with Professor Tsedal Neeley, A Lesson from Google: Can AI Bias Be Monitored Internally? I discovered that the protagonist on this case, Timnit Gebru, was simply a tremendous individual. Tsedal you might inform, had a lot ardour for Timnit and her work, it simply actually shone by way of all the episode. Timnit was single-handedly roughly going towards Google, making an attempt to root out bias in AI. Yeah, this clip principally introduces the protagonist and you’ll hear Tsedal’s ardour and appreciation for what Timnit does.
TSEDAL NEELEY: So, I’ve recognized Timnit Gebru since she was an undergraduate at Stanford University. So I met her when she was a freshman and I used to be a primary 12 months doctoral scholar. And you knew that this lady was going to be particular. And at the moment, it wasn’t clear that she could be one of the pioneering voices, in terms of visualization in AI and finally AI ethics and bias. Timnit analyzed facial recognition software program made by three firms. One of which she was working at on the time, and their work grew to become a landmark examine. It was known as, “Gender Shades”. And it confirmed that the darker the pores and skin tone that individuals had, the extra unlikely it was that faces could be precisely acknowledged by AI. And they have been the primary to carry this to the forefront and present the extent to which there’s so many inaccuracies that finally harm populations of coloration by way of the AI programs that have been at play. Timnit is one of these individuals who sees issues clearly. Everyone is speaking about AI immediately and AI ethics and AI bias. She was occupied with this over a decade in the past.
ROBIN PASSIAS: I really like that one. We’ve really had Tsedal Neeley on the present a number of occasions, and he or she is all the time passionate.
CRAIG MCDONALD: She’s so much of enjoyable.
ROBIN PASSIAS: But an AI bias case is unquestionably very related proper now. That’s an incredible choose. Okay, in order that’s it. Nine episodes to return and take heed to.
BRIAN KENNY: Yeah, I had extra clips too, however I didn’t wish to pressure them on our listeners.
CRAIG MCDONALD: There’s all the time a handful that you must…
ROBIN PASSIAS: We needed to choose a quantity.
CRAIG MCDONALD: Had to triage right down to ones you wish to use.
ROBIN PASSIAS: Thanks once more everybody for tuning in immediately as we kick off a particular week of content material to have fun our two hundredth episode. And thanks to your loyalty in listening to Cold Call over time. We’d love to listen to from you. If you’d wish to electronic mail us, please do coldcall@hbs.edu. Tomorrow, Harvard Business School Dean, Srikant Datar, is within the studio speaking about his case set within the metropolis of Jaipur in Northern India, the place a nonprofit group devised a life-changing synthetic limb. Having assisted greater than 1,000,000 folks over 44 years, the founder should decide a technique to maintain its impression into the longer term. And then Wednesday by way of Friday, we’re joined by professors, Debora Spar, Carrie Elkins, and George Serafeim, who will every focus on a case that’s half of a brand new course right here at Harvard Business School that explores the central query of: What is the social goal of the agency? I imply, we’re speaking about harvesting pigs’ hearts to avoid wasting lives, offering banking providers to the folks of East Africa, and making greener batteries in Sweden. You don’t wish to miss an episode. We’ll meet you again right here tomorrow.
BRIAN KENNY: Thank you once more for becoming a member of us. We couldn’t do it with out all of you. I couldn’t do the present with out you two. I believe that’s fairly apparent. So it takes a group to provide Cold Call. 200 episodes is a giant quantity, and I say that realizing that many podcasts don’t get past the ten episode mark. So we like to do it. We have so much of enjoyable, as you’ll be able to inform, working collectively. And we wish to do 200 extra so-
CRAIG MCDONALD: At least.
BRIAN KENNY: So, we’re going to maintain doing that. I’m your host, Brian Kenny, and also you’ve been listening to Cold Call, an official podcast of Harvard Business School and half of the HBR Podcast Network.
