my employee cries when she’s frustrated
A reader writes:
I’ve an employee whose response when frustrated by a downside is to cry. It began to occur final summer time when we have been working by means of her visa renewal course of. It was extraordinarily disturbing for her so I attempted to help her as a lot as I may. It was uncomfortable for me, as a result of it was a lot of crying periods, however fortunately that downside has been fortunately resolved.
But lately she has been crying about a job-related subject. It was a new sort of labor for her, however one which majority of the division has executed and, provided that she’s 15 years within the career, it was a disproportionate response to the issue. I talked together with her in regards to the supply of the issue and have tried to make clear work processes and work with another challenge members to handle expectation and deliverables. What issues me is that between the visa subject and this challenge subject, it’s been nearly a 12 months of crying. I believe I’m have created a sample of “cry and Jane will fix it” and I’ve to handle a challenge that isn’t mine to start with.
I’m not certain tackle this. Saying “you cry a lot and it’s uncomfortable or unprofessional” doesn’t appear compassionate, however on the identical time I’m beginning to dread when she involves my workplace door.
I reply this query — and three others — over at Inc. at the moment, the place I’m revisiting letters which were buried within the archives right here from years in the past (and generally updating/increasing my solutions to them). You can learn it right here.
Other questions I’m answering there at the moment embody:
- Employee needs to skip lunch and go away early daily
- What to say if a colleague asks about my self-harm scars
- I’m being demoted after resigning
