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my employee disappeared with our data and gained’t answer any messages

A reader writes:

My workforce employs a number of part-time distant staff who conduct discipline analysis and submit data summaries again to us in order that we are able to report out to our purchasers. Recently one among them has fallen out of communication earlier than ending his work — he accomplished the required discipline visits however has not turned within the required data. He is now over a month late and within the final couple weeks has stopped responding to us by way of any communication technique. We are operating out of time and if he doesn’t get us the data, we must redo the work on an especially tight timeline. This will look dangerous to our purchasers, who will know one thing went very incorrect and who will contemplate having to redo the visits a burden.

We have tried each sort of outreach I can consider, supplied extra help and empathy, and stated that if he can simply hand over the uncooked data we’d be pleased to pay him for the time he took to conduct the visits and end up the remainder of the work for him. We’re getting no response again to any of this and don’t know if he’s simply avoiding us or having some form of disaster. Would it’s crossing a line to succeed in out to different members of the sphere workforce who he could have a relationship with? Do we now have any recourse right here, or will we simply should eat the misplaced time and cash and redo the work?

I answer this query — and two others — over at Inc. at the moment, the place I’m revisiting letters which were buried within the archives right here from years in the past (and generally updating/increasing my solutions to them). You can learn it right here.

Other questions I’m answering there at the moment embody:

  • My coworker kilos on the door whereas I’m within the lavatory
  • Parking area shuffles are taking over an excessive amount of time
Posted in being the boss, open threads
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